Last Updated: 1 June 2025

Welcome to JKB NATURAL CARE (“we,” “us,” “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you place an order or contact us.
• Payment Data: We do not store your financial information, such as credit card numbers. All payment transactions are processed through a secure third-party payment gateway. We only receive confirmation of payment.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Process and manage your orders, payments, and deliveries.
• Communicate with you regarding your order, including sending confirmations and shipping notifications.
• Respond to your customer service requests and inquiries.
• Send you promotional information, such as newsletters or special offers, with your consent. You may opt out of receiving these communications at any time.
• Monitor and analyze usage and trends to improve your experience with our website and products.
• Prevent fraudulent transactions and enhance the security of our website.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, shipping and delivery, and data analysis. We will only share the information necessary for them to perform their designated functions.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights, please contact us using the contact information below.

6. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

JKB NATURAL CARE
Thiruninravur, Gomathipuram,
Chennai, Tamil Nadu 602024

• Email: customercarejkb@gmail.com
• Phone/WhatsApp: +91-9444734011
• Customer Support Hours: Monday–Saturday | 10:00 AM – 6:00 PM